The online store tzakiakotsifas.gr belongs to the company with the following details:
- Name : ——————
- Distinctive title: Tzakiakotsifas
- Address : 99 Konstantinos Paleologou 99 Chalandri 15232
- Tel. : 211 700 8080
- VAT : ——————
- VAT : ——————
Please review the following terms and conditions before placing your order. Please be advised that before placing your order, you agree to be bound by these rules.
1. Age limit
The online store tzakiakotsifas.gr sells products only to persons over 18 years of age and reserves the right to refuse the sale in any other case.
2. Hours of operation
tzakiakotsifas.gr is an online store and, therefore, is accessible to its visitors/customers 24 hours a day, 7 days a week. However, telephone or electronic communication with the shop is possible within the hours 9:00 – 14:00 , weekdays and Saturdays except public holidays.
3. Description of Services
The tzakiakotsifas.gr provides full service for the acquisition of its products. These services include purchase via internet, mail, fax, telephone, confirmation of your purchase, choice of payment terms, proper packaging, shipping to your place safely and receipt or invoice delivery note.
4. Order
The amount listed on the site includes 24% VAT, but does not include transport costs. The prices are listed on the relevant page of the site, where the user selects the way in which he/she wishes the shipment/payment to be made, or you can see them in detail on the receipt you will receive with your purchase. tzakiakotsifas.gr is not responsible for anything that happens beyond what can be controlled, i.e. it is not responsible for loss, late orders or interruption of telephone, electricity, program software or other systems. However, it remains at the disposal of its client users to smooth out any problems.
5. Order Confirmation
From tzakiakotsifas.gr you will receive a notification confirming your order within 24 hours of its online entry and only then, the order becomes binding. We encourage you to print this page and keep it as proof until you receive the legal receipt of the product. Your order will be confirmed by e-mail, fax and/or sms. On the receipt that will accompany your product upon receipt, you will find the full purchase amount, including all costs and taxes that may be mandatory. If you wish, there is the possibility of issuing an invoice instead of a simple receipt, but you must have been informed beforehand.
6. Packaging
tzakiakotsifas.gr is responsible for ensuring the correct packaging of your products, each according to its own particularities. The packaging includes security packaging, both internally and externally, for better protection. If, however, a product is detected upon receipt that is incomplete, it will be replaced at our expense, after immediate telephone notification by the customer. The tzakiakotsifas.gr reserves the right to check the product in order to decide on its condition and whether the customer is responsible or not.
7. Delivery
The delivery of products is carried out, except in cases of cash on delivery, after tzakiakotsifas.gr receives the full amount of the order. Delivery is made immediately from the date of confirmation of the order. The delivery period does not include delays due to strikes or other unforeseen circumstances (see weather conditions, etc.).
8. Transport Costs
Shipping costs for all Greece are free of charge for any purchase over 50€. For any purchase under 50€, the shipping costs are 4.50€.
9. Payment methods
Customers of tzakiakotsifas.gr can choose from the following payment options for their orders:
Deposit in a bank account
Via credit, debit and prepaid cards of Visa, Mastercard, Maestro, IRIS
The processing of each order is done after payment has been made for both the specific item and the transport costs.
10. Shipping/delivery methods
Depending on the address of the recipient, orders are delivered either by an employee of the company by the same means, or by a courier service, or through an agency/post office, in special cases. In addition, the customer has the option to pick up his order from the company’s physical store, upon request, free of charge.
11. Issue of receipt/invoice
The company is required to issue a retail receipt (or an invoice based on information provided by the customer) for each purchase.
12. Quality Guarantee/Returns
The team of tzakiakotsifas.gr , utilizing its long experience and expertise in the field, guarantees the storage and maintenance of the items of the store’s catalogue under professional conditions. Moreover, it makes every effort to ensure that each item is delivered to the customer in perfect condition. In case of any defect in the product or its packaging, the customer is requested to contact tzakiakotsifas.gr within five (5) working days, in order to arrange either the replacement of the product or the return of the money by crediting a bank account or credit card (not cash).
13. Restrictions of Use
The entire content of the site is registered under EU law and is protected by international copyright law and international procurement contracts. Material from tzakiakotsifas.gr as well as related services may not be copied, distributed or transmitted in any way unless authorized by tzakiakotsifas.gr Users of the site may download a copy of part or all of the material for personal, non-commercial use provided that they do not modify the material in any way, nor delete or alter anything related to the copyright and authenticity mark. All material on this site is provided for lawful use only.
14. Limitations of Liability
The tzakiakotsifas.gr is not responsible for technical errors of any type, both in the computer and in the software used, for problems with the network connection or for incomplete, unclear or delayed transmissions. Under no circumstances shall it be liable for damages resulting from the use of material from this address.
15. Protection of personal data
At tzakiakotsifas we want you to know and have control over what data you share with us and what we do with it. This document (called the Privacy Policy) explains in simple terms but also clearly what data we collect and how we use it. Its purpose is to help you decide what data you want to share with us and how.
Below is a summary of the most important points of the privacy policy, but we recommend that you read the whole document.
When you use tzakiakotsifas – even without purchasing a product – we receive personal data from you, such as your IP address and the type of device you use, without identifying you. In addition, by choosing to create an account on tzakiakotsifas you share your e-mail address, mobile number, full name and address details with us. We use this information to secure your account as well as to communicate with you on matters concerning you.
At tzakiakotsifas wants to make your online shopping better. We provide you with the possibility to save in your account products that you are interested in. We use information from the products you search, view and save to show you results that may be of most interest to you as well as to notify you of opportunities that may be of interest to you.
tzakiakotsifas provides the possibility of public communication. Product reviews are public and visible to all tzakiakotsifas visitors.
Through your account settings you can choose which data you share with us and manage your preferences regarding our communication with you and promotions.
If you have any questions or comments about this policy, please feel free to contact us by email at info@tzakiakotsifas.gr.
DATA YOU PROVIDE US WITH
All the data you provide to us is required by the services we use in order to function.
Account details
You do not need to have an account to use or make a purchase from tzakiakotsifas. If you choose to create an account we will ask you for the following information:
- Name
- Last name
- Fixed or mobile phone
- Address details
- Login code
The above data are not publicly displayed. Only your name is displayed when you log in with the password, which only you know. By providing the above information you can easily make your online purchases, without having to fill out the order form every time. You can also monitor the progress of your order as well as the history of all your orders. These data are also used by our store’s specialized staff to send the products of your order.
You can also choose if you want to receive updates from offers and news of our store.
Shipping / Billing Information
If you make a purchase through tzakiakotsifas, we will ask you for the billing and shipping details of the products you will buy. The billing information is used to issue the receipt or invoice document and is stored in a secure manner by tzakiakotsifas which is only accessible to our store’s qualified staff.
To enable us to process your order, we share the shipping details with the transport company where your products will be delivered to you.
If you choose to pay by card, your card details are not stored by tzakiakotsifas, they are entered in the payment form of the partner bank.
Data we receive
When you use our services or visit our store, we may receive data about you. We use this data in order to provide our services.
Cookies
Cookies are small text files containing pieces of information stored on your computer or device that you send us on each visit. We use cookies to enable us to provide you with personalised content and to measure tzakiakotsifas’ performance and extract statistics on the use of our services. Most browsers accept cookies automatically, however you can control the behaviour of your browser by adjusting its settings. Please note, however, that cookies are necessary in order for your account to function, although they are not required for every use of the site.
Traffic history
All network services have access to certain data sent from your device when you browse the internet. So we also receive data from your browsing on tzakiakotsifas and from your interaction with our other services, even if you do not have a tzakiakotsifas account. For example, when you visit a page on tzakiakotsifas. We call this set of data the Traffic History.
This Traffic History includes information such as your IP address, the type and manufacturer of your device, the type of browser and operating system you use, the page you visit, the page that referred you to us, the search terms you used and your cookies.
We use this data to ensure that our services operate safely and quickly, to improve the content we provide and to evaluate its effectiveness. We may also use this data in combination with data you provide to us to show you personalised content that is likely to be of most interest to you.
INFORMATION WE SHARE WITH THIRD PARTIES
tzakiakotsifas is made to make your online shopping better. In general, we do not share your personal data with third parties. Where we do, we do so either with your consent, because it is necessary to enable us to provide our services, or because we must comply with applicable laws.
Service providers
In order to offer you our services, we in turn receive services from companies located in the EU and the USA. For example, we use Google Analytics to enable us to better understand how our users use tzakiakotsifas and we use third-party data networks to interconnect our infrastructure with the internet. We may share your personal data with some of these providers, but in a manner consistent with our Policy and always with the commitment that this data will be used solely in a manner that we indicate. We also share your payment details with payment service providers in order to process payments or to make a transaction dispute.
Compliance with the law
We may store, use or disclose your personal data if we consider it necessary to comply with applicable law or an ongoing legal process, or if it is necessary to protect the life of an individual, and to ensure the integrity of our service against misuse, such as the dissemination of defamatory, inappropriate or unwanted content. We may also do the same to deal with incidents of fraud.
Ownership status
The data you share with us are assets of our company and follow it. However, you may at any time request its deletion or correction by sending an e-mail to info@tzakiakotsifas.gr.
Non – personalised information
We share non-personal information in the form of statistics or aggregate data about the popularity of products and categories, but we do not share your personal information with them.
Manage your data
You can check, correct and/or delete your data at any time through your profile settings. You can also request deletion of your account. In addition, you can choose to opt out of the processing of your personal data if you wish.
Accessing and updating your personal information
If you have a tzakiakotsifas account, you can access your personal information at any time through your profile and change, correct or delete it if you wish.
Delete
You can request the deletion of your account by sending us an e-mail to info@tzakiakotsifas.gr
Exemption from processing
You can use your account settings to exclude your data from certain types of processing. For example, you can opt out of receiving newsletters and turn off certain types of notifications.
Additional information or assistance
Feel free to contact us with any questions or comments regarding our Privacy Policy.
Tzakiakotsifas AND CHILDREN
tzakiakotsifas is NOT FOR CHILDREN AND YOU MUST BE AT LEAST 16 YEARS OLD TO USE OUR SERVICES.
Changes to our Policy
We will revise this Policy from time to time, but the most recent version will always be available at https://tzakiakotsifas.gr/. If we deem a revision to be important, we will notify you by e-mail using the address you have provided in your account. In all cases, by using our services you accept this Policy and are bound by its terms.
16. Amendments to the Terms
tzakiakotsifas.gr reserves the right to modify these terms, with regard to future orders. By using the site, you agree to be bound by these modifications and the existing operating rules.
17. Product prices
The indication “web price” indicated on the products of our site, tzakiakotsifas.gr, means that these products have a different price if they are purchased through the online store tzakiakotsifas.gr from the price at which they are available in our physical store. The tzakiakotsifas.gr bears no responsibility and does not cover price differences of products purchased from our physical store and the customer subsequently found the existence of the product with a lower price in tzakiakotsifas.gr.
18. Right of withdrawal
Any customer who buys a product from tzakiakotsifas.gr reserves the right within fifteen (15) calendar days, to return the product or products purchased for any reason, even unintentionally and request replacement with another product, or refund. The above right exists only if the product or products are in their original condition, without having been used or used or damaged packaging or the product itself. In the event that tzakiakotsifas.gr finds that something of the above does not apply, it reserves the right to refuse the customer the replacement or refund. The cost of returning the product or products is charged to us except in the case that the customer wishes a refund where the return charge is charged to the customer.
